Terms and Conditions
Auslink Regional Migration Services (hereafter named AUSLINK) provides services subject to the following terms and conditions. The use of any information on this site or purchase of any services from AUSLINK is conditional upon accepting these terms and conditions.
Code of Conduct
Under Australian law, a person who wishes to operate as a migration agent must be registered with the Migration Agents Registration Authority (MARA). MARA is the migration advice professions self-regulatory body. Our Agents are registered with MARA in Australia, which authorises us to provide Australian immigration advice. We operate under a strict Code of Conduct which is administered by MARA, to ensure the utmost professional conduct in all our dealings with customers. Please find here a copy of the ‘Information on the Regulation of the Migration Advice Profession‘. You acknowledge that you have had access to and the opportunity to read this document in full prior to making any payment to AUSLINK.
Subject to the different requirements of our clients on the assistance in the Australian migration process we offer different levels of personalised migration services. The service we provide to our clients may vary from time to time. You agree to give the migration agent clear instructions as to what you want the migration agent to do for you, and to clearly advise us if you have any special requests in the carrying out of those instructions. Note that we will not accept your instructions if what you want us to do is illegal or unethical.
We specialise in providing Australian migration advice. We can offer you any additional support but this is not our main business. Any information provided by AUSLINK on non-migration related matters is general information.
Payment of Service
You agree to pay incurred fees when you use our service. All Professional Fees paid to AUSLINK is subject to 10% GST. This service fee does not cover the costs associated with the immigration process such as visa application charges for the Government, English language tests, skill & medical assessments, etc. Please note that we are not in any way responsible for these fees. As soon as payment is received, you are deemed to have engaged the service of AUSLINK. As such, payments are non-refundable. All prices can be changed by AUSLINK at any time without any notice. However, if you have a client agreement with AUSLINK you are required to pay the stipulated fees as in the agreement for the work specified. If however, Government application lodgment fees (and other such fees) increase during our representation of your migration application/appeal you are required to pay the increased fee.
Guarantee of Visa
We agree to handle your case to the very best of our ability, and to do all that is reasonably and ethically in our power to bring about desirable results. We agree not to mislead you as to your prospects of success in your case. We cannot be held responsible for any inaccuracy arising from changes to such legislation and policy which are not publicly available at the time the Service is provided or which may occur after the service has been provided. The accuracy of our advice depends on the exhaustive, correct information provided by you. We are not responsible for any inaccuracy of our advice due to the incorrect/misleading information provided to us on your part with respect to your circumstances. AUSLINK is not part of the Australian Government and we do not have the authority to grant you a visa. We can only assist and advise you in your migration to Australia. Please note the final decision on all visa applications are made by the Department of Immigration & Citizenship (DIAC).
Provision of information to us
Collecting personal information is necessary for us to provide you with the right advice to apply for an Australian visa. You agree to provide us as soon as possible with any information or documents we request of you to assist in the preparation of your case. You must let us know immediately if we request you to provide something, which you are unable to provide, so that alternative arrangements can be made. We will use and rely on information provided by you in the provision of the service without having independently verified or assumed responsibility for the accuracy or completeness of such information. Accordingly, the information provided by you must be exhaustive, correct, including contact details such as e-mail, etc. If the information provided by you is not correct, our advice may not be accurate. If you choose not to provide certain information this may affect the accuracy of our advice.
Disclaimer of warranties, waiver
Whilst the author of this site has taken all reasonable steps to ensure that the information contained within is true and correct at the time of publishing, it is no substitute for diligent enquiry to be made by any person intending to rely upon its content. AUSLINK gives you no warranties of any kind, express or implied, as to the content of this web site. You expressly agree that your use of this site is at your sole risk. AUSLINK does not warrant that this site, its server, or email sent from this site are free of error, viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
Limitation of liability
To the extent that liability cannot be excluded, the liability of AUSLINK, its directors, employees, consultants and partners is limited to the cost of the service we provide to our client. To the greatest extent possible by law, the Client must indemnify and hold harmless AUSLINK, its employees, agents and related companies against all liabilities (including legal costs on a full indemnity basis) incurred by the indemnified person in connection with the provision of the service, except the liability arising from the negligence or default of any of the indemnified persons.
We want you to be content with our service. At any time if you think there is something wrong please inform us. In this particular case we will try to solve the problem immediately in all interest if possible. Any dispute related in any way to our service shall be submitted to confidential arbitration in Queensland, Australia. Arbitration under this agreement shall be conducted in accordance with the procedure adopted by the Australian Centre for International Commercial Arbitration (ACICA). The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
All content included on this site, such as text, graphics, logos, button icons, images, layout, digital downloads, data compilations, and software, is copyright. Other than for the purpose of and subject to the conditions prescribed under the Copyright Act, no part of this publication may be in any form or any means be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose or stored in a retrieval system or transmitted without prior written permission from AUSLINK. By visiting this website you will be assuming all risks associated with use of the site, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via the AUSLINK site or your access to it.